Welcome to the Rollins Family!

We're so glad you're here.

Our goal is for you to feel at home from day one and experience the many benefits of joining our team. This webpage serves as your go-to resource, where you’ll find information about the benefits of being part of Rollins. If you ever have a question, our team is always here to help.

Your Questions, Answered

A Message from Your Leadership

At Saela our goal has always been clear: to build a long-lasting and profitable organization. That vision remains unchanged. This next chapter—joining the Rollins family—unlocks new opportunities for our business, our teammates, and the customers we proudly serve.

How Our Cultures Connect

At Rollins, every brand brings its own unique ingredients for growth—whether through culture, services, or strategies. These elements blend into our shared recipe for success. At Rollins, we know there isn’t just one path to growth; it takes the distinct strengths of all our brands working together to drive us forward.

Benefits & Career Growth

We’re joining Rollins, but our values, culture, and commitment remain strong.

What’s Staying the Same & What’s Improving

Learn More

New Benefits Overview

Benefits Guide

Career Pathways & Opportunities

Careers

Benefits Comparison Chart

New Benefits

What This Means for You

Frequently Asked Questions

What happens to my health, dental, vision plan including prescription medication?
Your benefit package will remain intact along with current providers and medications.
What happens when I need to hire a Team Member?
You will continue to use the same recruiting procedures.
What about leave policies?
Your leave policies will remain the same and will continue to follow federal and state guidelines.
How is my tenure with the company treated?
Your tenure with Saela carries over to Rollins.

What will happen to my sick and vacation time?

Your vacation and sick time will remain the same.

What happens to my 401(k)?

Rollins offers a 401(k) plan with a company match. You’ll receive more information about the benefits, including how and when to enroll, in the coming weeks.

What company will be listed on my paycheck?
Your paycheck details will remain the same with Saela as your company.
Will my social security and other deductions start over now?
Deductions and tax elections will remain the same.
Who will handle payroll?
Saela will continue to manage payroll.

Is my job going to be eliminated? 

No, everyone is wanted and needed to make us successful and to exceed the goals ahead.

What is the new organizational structure?

View our Organizational Chart

Will our system change from FieldRoutes?
No, we will continue to use FieldRoutes.
Should I answer the phone differently now?
You will continue to answer the phone in the same way with the same phrases.
What do I say if a customer asks whether we are becoming Rollins?
Confidently assure the customer that we will remain Saela and will continue to provide quality service.
How do I make bank deposits now?
All bank accounts will continue to be in Saela’s name, and you will follow the same procedure.
Is my manager staying?
Yes, all team members will remain with Saela.
Will branches close or consolidate?
No, we are operating just like we always have.
Who do I work for?
You are a team member at Saela.
Who will I order products from?
We will continue to use the same ordering procedures.
What will happen with my merit review?

Merit reviews will remain the same.

What is happening with company executives?
Mitch Smith will stay on as President of the company. While the other executives will not be involved in day-to-day operations, they will stay closely connected throughout the transition to help ensure a smooth handoff and support a successful partnership.

Who do I talk to if my question is not answered here?

Please speak with your direct manager. If they are unaware of the answer, they will reach out to their leader for support.

What should I do if I come across Rollins when bidding a job?
Do what you normally do. Be professional, solve the customer’s needs, and sell Saela.
Will I still get secondary sales?
Yes.
Are we going to start selling new programs that Rollins offers?
We will continue to assess our offerings and if there are additional options, we will consider them accordingly.
Is our door-to-door program going away?
No, our door-to-door program is an integral part of what makes us Saela
Will my vehicle change?
Our fleet will stay the same.
Will my route change?
Your route and our routing processes will continue as they are.
Will my pay plan change?
Your play plan will remain the same.
Will my uniform change?
Your uniforms will remain the same.
Is Rollins branding going to be on our trucks or uniforms?
Our vehicles and uniforms will remain branded as Saela and will not include Rollins branding.
Will my gas card still work?
Your gas card will continue to operate as normal.

Still Have Questions?

We’ve got you covered. Submit a question or concern here and a support leader will reach out. 

Fill out my online form.

Teammate Connection

Hear from fellow Teammates

★★★★★ 5/5
Acquired through Hometeam acquisition, now president and CEO
Jerry GahlhoffCEO
Family founded Northwest who was later acquired by Rollins
Stanford PhillpsPresident of US Brands
Acquired through HomeTeam acquisition, and background with largest competitors
Dennis Cone

Meet Our New Team Members

Picture of John Doe

John Doe

Key contacts at Rollins, featuring leadership bios & intro videos. (future state)

Picture of Jane Doe

Jane Doe

Key contacts at Rollins, featuring leadership bios & intro videos. (future state)

Next Steps & Resources

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